I really really wanted to love these. The quality was not there. When I opened the box one of the stones was out of its setting. I popped it back in but I’m afraid it’ll fall out again. And one of the posts was bent so it didn’t close correctly. I fixed that but I don’t think I’ll be able to wear these as actual jewelry like I wanted too.
Hi Madison!
Thank you for your feedback! We’re surprised to hear about the damages noted upon arrival. That’s definitely not the quality we promise you. We’ve sent you an email further understand your experience. Please be on the lookout for the email. If it's not in your inbox, please be sure to check your spam folder.
Frieren Earrings
Hi Jessica!
We’re so happy to earn your 5 stars!
One of the earrings arrived for me with the closure bent out of place and unable to click shut. The stub itself is very malleable and even when bent back into place and closed it doesn't feel very sturdy. It's a beautiful earring, but for the price I was expecting better quality in terms on the closure. Online assistance concerning this issue was fast and I don't have issues on that regard, just wish the closure was designed with a bit more thought/longevity in mind.
Hi Jade!
Thank you for sharing your feedback, and I’m glad our team was able to assist you quickly! We truly value your thoughts on the earring design. The pin is made from malleable 925 sterling silver, which can give it a slightly delicate feel, but it’s designed to offer a snug fit once it’s properly closed. However, we completely understand your concerns about durability, and we’re always looking for ways to improve our designs. Your feedback is important, and we’ll definitely take it into consideration moving forward.
So far they look great & came so fast despite it being right in between Christmas & new years! I cannot wait to wear them !! ❤️
Hi Zoe!
We were working really hard to have the Frieren’s earrings restocked and shipped out as quickly as possible, especially with the busy holiday season! We're so glad to hear they arrived in good time! Enjoy 😊